Privacy Policy

General Data Protection Regulation will apply from 25th May 2018, when it will replace the Data Protection Directive (DPD).

The GDPR will provide all the information you will need and that will tell you all about the laws for each EU member and what impact it is going to have on every business with any personal data in any format. Personal data can be a person’s name, address, gender, date of birth or IP address.

With regards to GDPR and data processing activities at CRL Security Systems Ltd, we take your privacy seriously. We will not pass any of your information on to any company for marketing purposes or will it be used for any other reason other than to process your request.

CRL Security Systems Ltd will collect information when you contact us for our services. We may collect the following types of information: your name, company name, your position in the company, company address, email address, telephone numbers and other contact details you supply about yourselves

We collect personal information in the following ways: directly from customers; when services are
provided together with a partner company and information is collected by the partner company in order for us to provide you with the services.

We use your personal information to provide you with information based on, products, services and purchases from us. We may also use the information to respond to questions or comments. We may also use the information to request site visits or send out relevant documentation or share your information with delivery companies to deliver your goods. We may also share your personal information with third parties in order to provide certification from our accreditor (SSAIB) and monitoring services from our central station provider (Yeoman Monitoring).

Legal basis for doing so would be in compliance with the GDPR article 6,1, (b).

• In accordance with a contract
• Compliance with legal obligations and regulatory boards
• Legitimate interests – to provide a high standard of services, to protect the interests of our business and customers.

We will hold your personal information on our system for a s long as you require our service. You have certain rights with respect to the personal information we hold about you, which subject to laws, include the following:

• Request a copy of the personal data we hold about you
• Inform us of a correction to your personal data
• Exercise your right to restrict our use of your personal data
• Exercise your right to erase your personal data or
• Object to particular ways in which we are using your personal data.

We provide customers with access to their personal information and the opportunity to amend and update their details or preferences in order to keep the information up-to-date and accurate.

Requests must be made to amend your information by sending us an email directly to [email protected]. We also require sufficient details to be able locate your information. For example, dates and details of the services that you have used. An optional form may be provided to assist us in locating the information you require.

We strive to ensure that our systems are secure and that the data you entrust to us is managed securely in accordance with this Policy.

We update this privacy policy regular to remain compliant with local laws and regulations, this policy may change or be amended without prior notice. We will always supply this policy on request and keep updated on our website.

This policy was last updated: 24th May 2018

Telephone: 020 8397 8969
Email: [email protected]